Frequently Asked Questions | Antalya VIP Airport Transfer

How will you welcome me at Antalya Airport? +

When your flight lands, our professional greeting team will be waiting for you at the exit gate holding a sign with your name on it. We will assist you with your luggage and guide you directly to your VIP vehicle.

Will I be charged an extra fee if my flight is delayed? +

Absolutely not. Our operations team tracks your flight status in real-time using your flight number. If there is a delay, your driver will automatically adjust the pickup time and continue to wait for you without any additional charges.

Are baby or child seats available in your vehicles? +

Yes, safety is our priority. If you specify your need during the reservation process, we will provide a sanitized baby or child seat suitable for your child's age group entirely free of charge.

What are the payment options for my transfer? +

We offer flexible payment options. You can choose to pay securely online via credit card during the booking process, or you can pay in cash directly to your driver upon arrival. We accept major currencies including EUR, USD, GBP, and TRY.

What is your cancellation and refund policy? +

We offer a 100% free cancellation policy up to 24 hours before your scheduled pickup time. If your travel plans change, simply contact our 24/7 support team via WhatsApp or email to cancel or reschedule your transfer without any penalty.